Tereina LLC is committed to transparency and regulatory compliance across every state in which we operate. Below you will find state-specific disclosures and regulator contact information for our money transmission services.
Tereina LLC provides payment processing and money transmission services to businesses. Our services are offered in compliance with applicable federal and state laws. Tereina LLC is registered with FinCEN as a Money Services Business (MSB) and holds, or is in the process of obtaining, money transmitter licenses in the states listed below.
Please review the disclosures applicable to your state of residence below. If you have questions or complaints about our services, please first contact Tereina LLC at 1-844-TEREINA (1-844-837-3462). If your issue remains unresolved, you may contact your state regulator as described in the applicable disclosure.
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Alabama
Regulator Contact Information
Online: Link
Hotline: 1-800-222-1253
Telephone Number: 1-334-242-2984
U.S. Mail:
Alabama Securities Commission
Enforcement Division
P.O. Box 304700
Montgomery, AL 36130
Arkansas
Regulator Contact Information
Online: Link
Hotline: 1-800-981-4429
Telephone Number: 501-324-9260
In Person or U.S. Mail:
Arkansas Securities Department
1 Commerce Way
Suite 402
Little Rock, AR 72202
Iowa
Regulator Contact Information
Online: Link
Telephone Number: 515-281-4014
In Person or U.S. Mail:
Iowa Division of Banking
200 East Grand Avenue
Suite 300
Des Moines, IA 50309-1827
Kansas
Regulator Contact Information
Link: Kansas Office of the State Bank Commissioner
Telephone Number: (785) 380-3939
Email: mtlicensing@osbckansas.org
Disclosure
For Kansas Residents Only
If you have questions or a complaint, please first contact Tereina LLC at paymentoperations@tereina.com or 1-844-TEREINA (1-844-837-3462). If you still have an unresolved question or complaint regarding the company’s regulated activity, please direct your complaint to: Kansas Office of the State Bank Commissioner at 785-380-3537 or mtlicensing@osbckansas.org
Michigan
Regulator Contact Information
Online: Link
Hotline: 877-999-6442
Telephone Number: 517-284-8800
U.S. Mail:
Michigan Department of Insurance and Financial Services
Office of Consumer Services
PO Box 30220
Lansing, MI 48909-7720
Missouri
Regulator Contact Information
Online: Link
Telephone Number: 573-751-3242
U.S. Mail:
Missouri Division of Finance
Truman State Office Building
Room 630
Jefferson City, MO 65102
New Mexico
Regulator Contact Information
Online: Link
Telephone Number: 505-476-4885
In Person or U.S. Mail:
New Mexico Regulation and Licensing Department
Financial Institutions Division
Toney Anaya Building
2550 Cerrillos Road
Santa Fe, NM 87505
North Carolina
Regulator Contact Information
Online: Link
Hotline: 1-800-874-9791
Telephone Number: 1-919-733-3016
In Person:
North Carolina Office of the Commissioner of Banks
316 W. Edenton Street
Raleigh, NC 27603
U.S. Mail:
North Carolina Office of the Commissioner of Banks
4309 Mail Service Center
Raleigh, NC 27699-4309
South Dakota
Regulator Contact Information
Online: Link
Telephone Number: 605-773-3421
In Person or U.S. Mail:
South Dakota Division of Banking
1601 N. Harrison Ave
Suite 1
Pierre, SD 57501
Disclosure
If you have a question or complaint, please contact Tereina LLC and support@tereina.com or 1-844-TEREINA (1-844-837-3462). Tereina LLC located at 3410 Hillview Ave, Palo Alto, CA, 94304, is regulated and licensed as money transmitters by the South Dakota Division of Banking. South Dakota residents may contact the South Dakota Division of Banking with any unresolved questions or complaints about Tereina LLC, NMLS No. “TBD”, at (605) 773-3421.
© 2026 Tereina LLC All rights reserved. This page is provided for informational purposes and is updated periodically.